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Privacy Policy

Last updated: August 15, 2025

This website is owned by INCLUSIF LIFE SL, Tax ID: B22466197, Registered address: Calle Reina Victoria, 23, 1A, Alcantarilla, Spain; Registered in the Commercial Registry of Murcia, [sheet, extra data, necessary data]

1. RIGHT TO INFORMATION

The privacy policy of INCLUSIF LIFE SL (hereinafter INCLUSIF) provides information about how INCLUSIF collects personal data and how it uses it. Although we believe that our approach to processing personal data is fair and reasonable, please review this document carefully. We want to ensure that we are completely transparent about how this data is used.

The current data protection policy regulates the access and use of the inclusif.life website service that INCLUSIF makes available to Internet users interested in its services and tools.

This website is subject to the applicable regulations exclusively in Europe, and both nationals and foreigners who use it are subject to it, and hereinafter to Law 34/2002, of July 11, on Information Society Services and Electronic Commerce and REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data in accordance with current legislation.

In accordance with what is established by current laws and regulations, INCLUSIF, owner of the website, informs the user of this site of the existence of a personal database created by INCLUSIF under its responsibility.

Access to our website (or the platform/dashboard) by USERS is free, and for PREMIUM USERS it is subject to the contract and payment of the contracted service.

Both access points depend on the prior reading and explicit and unreserved acceptance of these GENERAL TERMS OF USE in force from the moment of access and which we ask you to read carefully.

Users guarantee and are responsible for the veracity, accuracy, authenticity and current nature of the personal data provided.

The provision of personal information by the user through our online portal requires a minimum age of 18 years, or sufficient legal capacity to contract, under the Current Personal Data Protection legislation. In the case of a user under 18 years of age, the legal guardian of the minor will be responsible for the use and access made through our website.

We may, at any time, modify the presentation and configuration of our Website, increase or reduce services and even eliminate them, as well as the services provided and the content of the web.

Confidentiality and security are primary values of INCLUSIF and, as a consequence, we assume the commitment to guarantee the privacy of our Users at all times and not to collect unnecessary information.

Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect in accordance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE) and article 13 of GDPR 2016/679 OF THE EUROPEAN PARLIAMENT AND COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and we inform you of the content of this Processing, specifying:

  • Who is in charge of processing or treatment of your data.
  • For what purpose we collect the data we request.
  • What is the legal basis (legitimation) for its treatment: Consent.
  • Period of conservation of your personal data.
  • In the case of Transfer: To which recipients your data will be disclosed.
  • What are your rights.

2. SUPERVISION OF PERSONAL DATA PROTECTION PROCESSING

INCLUSIF implements two types of treatments, which comply with current data protection regulations and ensure that the data you provide is treated legally and safely.

1. INDIVIDUAL USERS, for those users registered with the service through an account, for which we request email and password to provide access to services offered on our platform.

2. BUSINESS USERS, for those companies that register on our website and contract a service through a subscription, treated as clients and to whom, along with their email and password, other basic identification data used to manage the commercial and fiscal relationship are requested.

3. OBLIGATION TO PROVIDE YOUR PERSONAL DATA AND THE CONSEQUENCES OF NOT DOING SO.

The personal data requested is necessary to manage your subscription and/or provide the contracted services related to INCLUSIF's commercial activity. Therefore, if you do not provide us with this information, we cannot give you access to the subscription request or offer you the service you have requested.

THE TYPE OF INFORMATION WE COLLECT

We collect usage data (which, as such, does not contain personal data or other personally identifiable information) and personal data.

Usage data

When you use any of our services, they may automatically collect information about your activity while visiting our website. Including the web pages you view, the number of times you view them, which buttons you use, what route you take through the page, on what date and information about the browser you are using. We use this navigation information for internal purposes, such as to help us understand how our websites are used and improve them.

In general, usage data does not contain personal information. However, in some cases, usage data may be stored together with your personal data in such a way that the usage data may also be considered personal data, in order to identify specific problems that a particular user may have. In these cases, we handle the data in accordance with the provisions of this Privacy Policy.

Personal data and personally identifiable information.

For contracting our services, we must collect the user's email, as well as their password. The information required for registration may increase in the future. In such cases, the type of personal data we request will be clearly indicated and such personal data will be stored and processed in accordance with this Privacy Policy.

We store and process your personal data (if received) on computers located in the EU, fully protected. By using our services, you give INCLUSIF your consent to store, process and transfer your personal information (if received) outside your country of residence within the EU.

If you do not wish to allow your personal information (if any) to be transferred or used in this way, do not use our services.

4. PURPOSE, LEGITIMATION, STORAGE PERIODS.

The information from users registered through the contact form provided for this purpose on the website is collected to facilitate the provision of the services that INCLUSIF offers through said website.

We use the information we collect in order to provide and develop our services. Some of the functions offered by our services may be based on the use of information we have collected from you to ensure that a particular function is personalized and directed to your specific use.

USER REGISTRATION FORM

Purpose: Provide a means by which you can request registration and activate your user/company account to be able to use and manage the services offered by INCLUSIF.

Legal basis: User consent when registering through our registration form and checking the acceptance box in the terms of use and privacy policy.

Conservation: Your data will be deleted when you request its deletion.

USER SUPPORT FORM

Purpose: Provide a means through which you can communicate with INCLUSIF and receive information related to your registration, use of services and receive information about our services through electronic means (email) or chat, provided that you indicate this information in the corresponding spaces and check the subscription box.

Legal basis: User consent when registering through our registration form and checking the acceptance box in the terms of use and privacy policy.

Conservation: Your data will be deleted when you request its deletion.

(In the case of companies, with a contractual commercial relationship, the retention time of your data will be the time legitimized by the commercial relationship itself, through a service contract and according to its duration).

5. RECIPIENTS OF YOUR DATA

INCLUSIF uses third-party services ("Data storage providers, databases, communication and support services, or payment management") to be able to provide the best possible service to our users. Integration with such providers involves access to data linked to your accounts, limited exclusively to the ability to use the service.

  • 1. You have given us your explicit consent to do so.
  • 2. When there is a legal obligation.

6. RIGHTS IN RELATION TO YOUR PERSONAL DATA

Any person can withdraw their consent at any time when they have allowed the processing of their data. In no case will the withdrawal of this consent condition the execution of the service contract or previously generated relationships.

You can exercise the following rights:

  • Request access to your personal data or its correction when it is inaccurate.
  • Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Request the limitation of its processing under certain circumstances.
  • Request to oppose the treatment and processing of your data for reasons related to your particular situation.
  • Request data portability in cases provided for in current regulations.
  • Request data portability in cases provided for in current regulations.

Where and how to request your rights: through a written communication addressed to the supervisor through their email (support@inclusif.life), indicating the reference "Personal data", specifying the right you want to exercise and with what personal data you want to exercise it.

In case of disagreements with the company regarding the processing of your data, you can file a complaint with the Data Protection Authority (www.agpd.es)

7. SECURITY OF YOUR PERSONAL DATA

With the objective of safeguarding the security of your personal information, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided, whether they are altered, lost, processed or accessed without authorization.

INCLUSIF uses industry-standard security mechanisms to protect information stored in the User Registry. Personal data and backups are stored in protected databases located behind a firewall.

8. UPDATING YOUR INFORMATION

It is important that, so that we can keep your personal data updated, you notify us when there has been a change in this information. Otherwise, we will not be responsible for its correction.

We are not responsible for the privacy policy regarding personal data that third parties may collect through the links available on our website.

The current Privacy Policy may be modified to adapt to changes produced on our website, such as legislative or jurisprudential changes regarding personal data that arise, and which must be read each time you provide us with your data through this Website.

9. CHANGES TO THE CURRENT PRIVACY POLICY

INCLUSIF reserves the right to change the current policy to adapt it to legislative or jurisprudential changes that may arise in the future.

10. USER PERSONAL DATA SECURITY

Users' personal data is protected by a password for privacy and security, as well as by numerous other security mechanisms implemented by INCLUSIF.

INCLUSIF will treat your personal data in an absolutely confidential manner. It has also implemented adequate technical and organizational measures, according to the type of data collected, to guarantee the security of your personal data and prevent its destruction, loss, illicit access or illicit alteration. When determining these measures, criteria such as scope, context and purposes of processing; the state of the art and existing risks have been taken into account.

If you have any questions about our Privacy Policy, please contact us by sending an email to support@inclusif.life.

Likewise, if you consider that your rights are not being properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency, whose contact details are: